How Subscriptions Work

With Dermablend Professional Products subscriptions, your chosen items are automatically renewed based on your preferred delivery frequency. After each successful renewal, your products are automatically dispatched to your doorstep by our store. For instance, if you opt for a monthly subscription, your credit card will be charged monthly, and your products will arrive without the need for manual ordering.

Fequently Asked Questions

Q. Can I pause or cancel a subscription?

A. Absolutely. You have the flexibility to pause or cancel your subscription at any time via the customer portal, as demonstrated in the provided screenshot. The only exception is if you've initiated a subscription with a predetermined number of payments before cancellation. Access the customer portal using the unique link sent to you via email upon your initial subscription order, or by creating an account in our shop.

Q.  How can I skip or reschedule a charge?

A. You can skip or reschedule charges through the customer portal. Each scheduled delivery will feature a "Skip Payment" button for your convenience. Similarly, you can adjust the charge date by clicking on the "Reschedule" button next to the delivery date.

Q. Can I add products to my subscription?

A. Certainly. You can easily modify your subscription by adding, removing, or editing products directly within the customer portal. Just click on the "Edit" button on the products card to make the necessary adjustments.

Q. What happens if the payment can't be processed?

A. In the event that a payment cannot be processed for subscription renewal, you'll receive an email containing a secure link where you can update your payment method hassle-free.